Return Policy for Hidden Cameras, Surveillance Equipment
and
Our Other Hi-Tech Products
We at Sonny's Flea Market strive to offer our customers the
best products at the best possible prices. Due to the nature of the products,
returns will not be accepted unless the product is found to be defective
or unless otherwise explicitly stated on the specific Sonny's Flea Market
product page.
All returns, refunds, or exchanges must be approved by Sonny's Flea Market
before any products are returned.
We have implemented this policy because of the misuse of
our former liberal return policy. A few unscrupulous people have ordered
our products for specific short term uses and then returned the product
in a condition that would not allow us to resell. We test all of our products
before shipping. Your satisfaction is our number one concern. If you have
any question regarding our products, please contact us via email
or call (603) 432-0403 before placing an order.
RETURN POLICY: All our hidden cameras, surveillance
equipment, and other hi-tech products are special ordered by the person
ordering and are NOT subject to cancellations. Due to the nature of our
product line, returns will only be accepted for products damaged upon
shipment to the customer*. All returns must be authorized by Sonny's Flea Market
before product(s) is returned. All products must be returned
in the original packaging. Sonny's Flea Market will replace, refund, or
credit your account for returned product(s) at our discretion.
*Special exceptions may be made on a case by case
basis determined by Sonny's Flea Market. In this event, returns are subject
to deductions for shipping costs and a 25% restocking charge and must
be returned within a five (5) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit permission
from Sonny's Flea Market.
Any return must be authorized by a representative of Sonny's Flea
Market and under no circumstances will returns be accepted otherwise.
Authorization and shipping instructions must be obtained from Sonny's Flea Market.
No returns will be authorized after five (5) business days of receipt
of product(s) by the customer.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Sonny's Flea Market
WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED
THE PRODUCT(S).
WARRANTY: We guarantee all new Sonny's Flea Market products to
be free of defects in workmanship and material for 90 days (unless manufacturer's
warranty is longer; please call) after sale to the customer. We will
replace or repair the product(s) at our option providing there is no evidence
of customer misuse, or alteration.
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